Our privacy policy


Secured connection

When placing an order, your data are encrypted and transmitted to us through a secured connection. This way we offer you maximum security and fraud or theft of data are excluded. You can recognize the secured connection from the lock icon in the lower right browser-edge, or the green address bar at the top of your screen. The green address bar can only be seen in the newer browsers.



We attach great importance to privacy. Therefore all personal data are treated with care. We comply with all legal regulations that apply to personal data. On request you can have information on the stored personal data and you can ask us to change or delete them.

What information do we collect and for which purpose?

If you place an order with us, we need several personal data to process your order. These data are checked by us for accuracy in various ways.

General information: These are data such as name and address, which you fill in the order form. We use this information to verify and process your order.

Your e-mail address: Your email address is used to confirm your order and to inform you that your order has been shipped.

Your telephone number: In order to deliver your order correctly, we always ask you for a phone number. We use this number to verify your order if necessary. Sometimes the number is used by the parcel deliveryman as well.

Traffic: At each visit traffic data are stored on our website. These include e.g. the number of pages that have been visited. These data are not personal and are only used to improve the functionality of our website.

Your data are safe with us.

We do not use any of your data for marketing purposes such as spam mail.

We will not transfer your personal information to third parties.

Your data are stored on secure servers.

Competent staff of Piteba are the only people who have access to personal data and they have an obligation of confidentiality.